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Mitigate risks, build a predictable operations budget

Empowering your business with reduced
overhead and improved service level agreements

Managed Services

Are your IT operations capable of managing the infrastructure rapid growth and expansion?

Enterprises feel confident on our 22 years of experience in IT infrastructure transformation, design, build, deploy and management through rich proactive managed services.

At Qual we believe in empowering your business with IT, managing and optimising your technology infrastructure and adapting new technologies to enable you to run an efficient IT operation that supports your business objectives.

Our responsibility is to manage infrastructure, automate manual processes, improve efficiencies by reducing costs, streamlines the organisations' IT operations.

The managed services support and IT enhancements we provide, enables our clients to mitigate risks, build a predictable operations budget critical to their operations.

Managed Infrastructure

Cloud & Virtualisation
Backup &
Disaster Recovery

Using our Backup and DR services, your business will receive 24x7 proactive monitoring, fault management support reducing your Backups and Recovery costs whilst improving operational efficiencies, increasing security and accountability.

Enterprise Applications


Qual provides the assurance that your infrastructure is being successfully managed. Our approach provides confidence to the organisations that the right procedures and policies are in place to ensure success.

Data Protection


Choose our remote monitoring service to provide increased visibility into your day-to-day operations, or select to have a team quickly and efficiently manage assets, implement change control and monitor events onsite.

Accessibility & Protection

Cloud & Virtualisation


With the increasingly complex and large network architecture, our network management service brings the economies in control rather than managing them in-house. Our 24x7 service enables organisations to focus on core technologies. Qual assists organisations with defining their service availability agreements and design the infrastructure to meet performance demands combined with its proactive monitoring, reporting and alerting services.

Enterprise Applications


Our service ensures 24x7 protection for web applications, SSL offloading and Denial of Service (DoS) protection. We help our customers proactively evolve a secure IT infrastructure to maintain data integrity and confidentiality, with reduced administrative burden. Our managed services tools and techniques secure organisations' applications & service anywhere with software based data-at-rest encryption.

Monitoring and Reporting
Reporting & Alerting

We own organisations SLA’s on EUC, connectivity, applications & services, compute & storage and data centre premises. Our systems and staff remain available to ensure organisation’s infrastructure is running with absolutely no problems. We believe it’s essential to move monitoring to the front and centre for enhanced reliability and confidence.

End User Computing

Cloud & Virtualisation
Service Desk

Our Managed Service Desk provides your users with a single point of contact to IT. We provide certified, experienced people to deliver this critical element of your IT Department, based firmly on ITIL best practices.


Enables device and information access management across your enterprise, standardising your end user device environment in line with your security policies. Our managed workplace concept includes device management, update management, patch management, rollout management and lifecycle management for your end-devices and applications on-site or in the Cloud.


Break & Fix

We can deliver the peace of mind that comes along with the managed services model we offer, allows you focus on running your operations with consistency.

  • Desktops
  • Printers
  • Tape Libraries
  • Storage
  • Servers
  • Laptops